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Privacy policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. SubtitleBee is GDPR compliant and you can find more information about it below.

What personal information do we collect from the people that visit our blog, website or app?

We do not collect any personal information from visitors of our site.

What personal information do we collect from our customers?

We do not collect any personal information from our customers except for the email and securely hashed password for login purposes, and any other information added by the user and required to operate the service.

None of this information is sold or traded and it's stored for the merely purpose of service operation.

You can ask for this information to be deleted at any point of time. Please contact us.

How do we use the information we collect from our users?

We may use your email address to send you updates based on your activity in the platform which you can disable from your profile settings. We may also use your email to respond to your support requests or to share information about our products, services and promotional offers that we think may interest you.

Any audio/video media you upload to the platform is only used to generate the subtitles and is in no form shared, published, sold or exchanged with any third party.

Who owns the videos and subtitles?

The uploaded videos in the platform are owned by the person or entity who uploads them. It is your responsibility to make sure you own the rights to use, edit, manipulate or caption the video. We do not own any of your videos and we just host them for service operability. We do not publish, sell or exchange any of your content that you upload to our platform and you will continue to own its rights.

Any of the automatically created subtitles/captions are owned by SubtitleBee and you are allowed to use them in any of the videos from where they were originated.

You can delete any video and subtitles from your dashboard at any point of time.

How do we protect visitor and user information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you may supply is encrypted via Secure Socket Layer (SSL) technology and securely stored. Passwords are hashed and never reversible.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your information.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to authenticate you between sessions, so you don't have to login everytime you want to access the site. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Third Party Disclosure

Do we disclose the information we collect to Third Parties?

We do not sell, trade, or otherwise transfer to outside parties any information that we might have about you. That is not our business. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. Google Adwords Policy

We might use Google AdSense Advertising on our website and Google Analytics. Google, as a third party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy. Google Analytics might store a cookie in your browser to track your experience between sessions. Please refer to Google Analytics privacy policy to learn more.

Other external providers identifiers

We might use other third party providers to help us run our business. The only information those providers might have is the ip addresses of the user for identification purposes between sessions. No other information is shared with them. If you have any concerns for your data, please contact us for more information.

Payment information details

We might use third party providers like Stripe or Paddle to store your payment information. We never store, collect or have access to any payment information. You may visit their websites to know more about their privacy policies.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section which contains terms of use, disclaimers, and limitations of liability governing the use of our website.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.